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You had one job_ Outlook, Word and OneNote may 'unexpectedly close when typing' says Microsoft

Published on January 01, 0001

Software bugs are a fact of life. In today's feature-packed applications, it's no surprise that, given the increasing complexity of many modern programs, something at some point is going to fall over. However, if an app's primary purpose in life is to handle text, you would hope the simple act of typing wouldn't cause it to close.

According to Microsoft, this exact issue is affecting certain installs of Outlook, Word and OneNote, and its Outlook and Office teams are currently investigating (via ). In a , MS defines the problem as:

"After w69 slot updating to [Office] Version 2407 Build 17830.20138 or higher you find that Outlook, Word, or OneNote may unexpectedly close when typing or doing other authoring tasks such as spell check."

"The faulting module name will vary depending on what language packs you have installed. For example, mscss7it.dll for Italian, or mscss7ge.dll, for German, and others could include: EN, ES, FR, GE, IT, NP, PB."

Currently, MS advises a workaround involving an of the affected Office application, searching for and uninstalling old Office language installations, and reinstalling the for Microsoft 365. 

Affected users are also pointed towards in which multiple users report their Outlook installations crashing from simply typing, saving drafts, and typing in different languages—both in the Windows version and the Android application. 

Chalk one up for Notepad, I guess, although it's not like you can send an email with the app I internally refer to as "Ol' Reliable". Still, it does have a surprisingly good spellcheck and these days, and I've yet to have it crash on me while I'm taking notes. Sometimes the classics are the best, ey?


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